Angel pins, Jewelry Gifts Decorative Hand Painted Gifts and more.

 
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Product Info:
Watch Band Colors

Watch

Personalization


Swarovski Crystals

Semi-Precious Stones

 
Legend & Lore
 
Astrological
 
Birthday
 
Stone Color Chart
 
Crystal Color Chart


Citrine For Wealth
●Rose Quartz For Love●
and many More!


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Angel pin payment instructions Payment  & Shipping Information

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* Our SSL Secure Server Shopping Cart Host * How to Contact Us
* Methods Of Payment Accepted   * Shipping Destinations
* Shipments To Canada - Great Britain   * USPS Priority Mail Service
* What To Expect When Placing An Order   * Delivery Protocol
* UPS Service   * USPS with Delivery Signature
* Shipment To Different Address   * Insurance
* Gift Wrapping    * Return Policy
* Holiday Shipments - <click for details>
 

  * Other Holiday Shipments

   

ALLOW MIN. 2 WEEKS  FOR COMPLETION OF YOUR ORDER

About Our Secure SSL Server and Credit Card Security:

 Official PayPal Seal
Our certificate is generated by a third party who tests the SSL Security independently.  Once verified,  the authority issues and  controls the validity of the certificate.  This ensures to our customers that the information being exchange is secure.  

 

 

What Does This Mean?:

  • Confirms that we are who you say we are in a virtual world.
  • Encrypts information sent to and from our web server.
  • Protects information from being tampered with.

We invested in a certificate because:

  • We conduct online transactions via our web site.
  • We receive/send information of a personal nature via our web site.
  • We wish to inspire trust in those who communicate via our web site.
  • We require secure server to server communication.

 

When placing an order with MyBrushStroke.com,  the address of   ww5.aitsafe.com
in your toolbar indicates that you are on the hosted secure server.
Our shopping cart is host by
Mals-e.com

 

Payment Information:


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We accept the Following Credit Cards:
Visa          
   
Web Payments:

Your Visa Statement will show
KL's Distinctive Impressions on your statement

Postal Money Orders Are Accepted. Make payment to KL's and Send to :

  You may pay by Visa, MasterCard, Discover, American Express or PayPal. When using your Visa or MasterCard please enter the CVV2 Number
 

How to find the CVV2 value?


 
 
Why are we asking for this information?

The CVV2 value is a 3-digit number printed at the end of the credit card number on the signature panel on the back of the credit card. We are required to have this number to process your payment.

All orders will be processed when payment has cleared.

Note:  If you choose to pay by PayPal: After logged in to PayPal and
directed to complete your transaction, the shipping charge and/or insurance should be shown as a separate line item, and it will be included in the total payment.

 

Attention PayPal Users:

We Are PayPal Verified

When using E-Check with PayPal, it takes three to four business day to clear.  We will ship once the e-check cleared.

This is what you will expect when you place your order:
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1) Place your order on our secure server using Visa, MasterCard, Discover, American Express,  PayPal or via Mail using Check or U.S. Postal Money Order.

 

2) You will receive a CONFIRMATION e-mail from the order system we received your order. 

Your CREDIT CARD WILL NOT BE CHARGED UNTIL THE ORDER IS "READY FOR SHIPPING"  

 
ALLOW MIN. 2 WEEKS  FOR COMPLETION OF YOUR ORDER.  All pins are made to order and not a stock pin which is why we need a min. of two weeks to complete the order. 

3) Credit Cards and PayPal: After we personally review the details of your order, we authorize/process payment. Once payment is authorized/processed successfully, your order will be in process.   If payment wasn't successful (incorrect expire date, missing visa numbers, etc. ), we will send an email every 24 hrs. indicating "Invalid Credit Card" or/and try to call you via telephone. If we are unable to reach you via telephone or email within that time, we will cancel the order.

For Money Order: When we receive payment, we will notify you via email that payment has been received and process your order.  Make Money Order payable to "KL's" We do not accept any checks due to the processing and clearing time, which is 10 business days, not including weekends. 
 

4)  When your item has been shipped, we will notify you that your item has been shipped via email and the method of shipping used. Again, this may vary. A coffee table will ship different from an Angel Pin. (see below).  All items shipped Priority Mail will receive a confirmation directly from the United States Postal Service.  UPS orders will receive an email directly from us indicating shipping.
 

5) If you have any questions, problems or concerns about ordering an item, please don't hesitate to contact us at (click here for contact information) We are here to answer all your questions. Thank You

Shipping Destinations
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Currently we are only shipping to the upper 50 United States and Canada. Canadian and Great Britain shipments must be in US dollars through PayPal ONLY to a confirmed address.

Shipments To Canada
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Shipments to Canada and Great Britain   We are not responsible for duty or customs fees. Once we receive your order, your credit card will be charged the shopping cart amount.  Since we may not know the total weight before the item is custom made and packed, we will notify you of the additional charge to your account for remainder of the shipment cost.   Shipments to Canada are shipped Global Priority Mail for angel pins and UPS for watches
USPS RATES 
http://pe.usps.gov/cpim/ftp/pubs/pub51/pub51.pdf

We are not responsible for lost International shipments or United States shipments.   We do not ship to post office boxes. Insurance is required if indicated next to the item or optional if selected.

All items are handcrafted and made to order. Items are shipped as soon as they are they are assembled, painted, cured or hand-crafted. Crafting time on items with vary from item to item. All orders will be shipped United State Post Office Parcel ( Priority Mail) or UPS (brown).

USPS Priority Mail
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Angel Pins ship USPS Priority Mail.  The average delivery time is 2-3 days. The postal service does not guarantee a specific shipment time. Priority Mail is defined as (taken from their website - usps.com) :

  When the overnight speed of Express Mail is not needed but preferential handling is desired, use Priority Mail. The Postal Service maintains high service reliability standard for Priority Mail and our usual performance is 2-3 day delivery to major destinations within the contiguous United States.
 

However, it is important to check the postal website for average delivery times from 18644 to the destination zip code. There are cases that may make the delivery time longer (national bad weather, holidays, etc..).  It is always a good idea to order an item as early as possible to ensure a timely delivery.

Delivery Protocols
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Once we deliver the goods to the post office for shipment and receive a confirmation number,  it is their responsibility to deliver the goods in a timely fashion.  If for some reason that does not occur, we will track the package to determine if it has been delivered.  If the package has not been delivered after seven to ten days, we will file Form 1510, "Mail Loss/ Rifling Report." Part of this form will go to the postal inspectors, who analyze inquiries assembled from across the nation to reveal patterns of losses and delays.  We allow up to thirty days to resolve any issues with the Postal Service and allow them time to investigate before a product replacement or refund will be issued. 

USPS Delivery with Signature
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Orders of a substantial amount may require a signature confirmation that is paid by us.

UPS Brown
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The Watches are shipped from a fellow artist in Atlanta, Georgia. All watches are shipped UPS brown. Large painted items are also shipped UPS (zip 18644). A similar protocol to USPS shipment will occur if the product has not been received. To estimate a delivery time, click UPS Estimate Shipment . Shipment for watches is from 30328 zip code with a one pound estimate for up to three watches.

Shipment To Different Address
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Shipment to a different address (gift recipient) is allowed.  You may leave a message to the recipient in the Message Area in the shopping cart.  Your message will be listed on the packing slip.  The packing slip will contain your name and address. All dollar amounts are removed.  The email invoice sent via email when you initially placed your order will serve as your receipt for the transaction.

Insurance
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Unless indicated, insurance is optional. If you like to have your package insured, please indicate in the message box and we will contact you with the amount of the additional charge.

Gift Wrapping
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Currently, we do not offer gift wrapping.  The angel pins and watches are gift boxed for your convenience.

Holiday Shipments back to menu)

ALL ORDERS MUST BE PLACED BY DECEMBER 15
Depending on the nature and scope of your order, we will notify you via email if any order placed before December 15 can not be fulfilled for December 25 Shipment. After this date, the United States Postal Service does not guarantee Priority Mail delivery service to be 2 or 3 day shipments. In some areas, it has been our experience that Priority Mail delivery can be 5-8 days after that date.
Thank you and Happy Holidays.

Other Holidays To Consider
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In addition to Christmas being the busiest time of the shipping industry, other holidays are runners up for also being busy.  Valentines Day and  Mother's Day are also very large shipping days.  Keep these holidays and others in mind when ordering.  Order early or request express that offers a guarantee delivery date.  Delivery = time to complete the product + shipping time.  If you have any concerns on completion time, feel free to email us.

Our Contact Information



If you have any questions, feel free to call or email us.

Thank you

Return Policy
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All items that are defective may be return for replacement and/or repair upon prior approval.  The watches carry a 1 year warranty on the inside components and band. The watches are not water proof and will not be replaced if water damaged.  Our custom jewelry can be returned for repair/replacement for up to 1 year of purchase. Normal wear and tear on an item is not covered (i.e. scratches etc..) . Our goal is to sell quality hand crafted products to our customers.  Our quality of products and craftsmanship is the solid base for our business.  All sales are final. 


 

 
Angel Watch Classic Silver Style
Angel Watch in Gold (Unisex)
Fairy Watch Classic Silver Style
Angel with Harp Watch in Gold (Unisex)

Fairy Watch in Silver (Unisex)
 
 
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